Europejski hotel

Privacy

The European Boutique Hotel makes every effort to ensure that Guest data is processed in accordance with the highest security standards in compliance with the General Data Protection Regulation of the European Parliament and Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as "GDPR"). Therefore, in accordance with Article 13 paragraphs 1 and 2 of the GDPR, we would like to inform you about the processing of your data and the rules under which this takes place, as well as the use of cookies in connection with the use of the website https://www.hoteleuropejski.radom.pl.

The administrator of your personal data within the meaning of data protection regulations is, as part of the business activity carried out by Konrad Kaliszczak under the company "CARINA" Konrad Kaliszczak, ul. Słowackiego 11, 26-600 Radom, VAT ID: 7960135346, operating under the brand European Boutique Hotel, tel. 48 340 00 21.

User contact with the Data Controller, including exercising the rights granted to the user, is made via the email contact: info@hoteleuropejski.radom.pl

Important Information

  1. By making a reservation, contacting us via the website, email, or phone, filing a complaint, or withdrawing from the contract, you provide us with your personal data, and we guarantee that your data will remain confidential, secure, and will not be made available to any third parties without your explicit consent.
  2. We entrust the processing of personal data only to verified and trusted entities providing services related to the processing of personal data.
  3. We use analytical tools such as Google Analytics, which collect information about your website visits, such as the pages you viewed, the time spent on the site, and transitions between various pages. For this purpose, cookies from Google LLC relating to the Google Analytics service are used.
  4. We use marketing tools, such as Facebook Pixel, to target advertisements to you. This involves the use of cookies from Facebook.
  5. Within cookie settings, you can decide whether you consent to our use of Facebook Pixel in your case or not.
  6. We provide functionalities such as sharing content on social media and subscribing to social media profiles. Using these functions involves the use of cookies from social media service administrators like Facebook.
  7. We use proprietary cookies to ensure the proper functioning of the website.
  8. The legal basis for processing personal data collected by the European Boutique Hotel is the contract for the provision of hotel and catering services. The purpose of processing this data is to provide hotel or similar services at the Guest's request.
  9. Providing personal data is a contractual and legal requirement (e.g., when documenting sales by issuing VAT invoices). Failure to provide personal data makes it impossible to conclude a contract with the Hotel or issue a VAT invoice.
  10. Furthermore, Guest personal data may be processed through video surveillance used in the European Boutique Hotel. The legal basis for processing personal data through surveillance is the protection of vital interests as well as the legitimate interests of the administrator.
  11. Guest personal data may also be processed in connection with voluntarily provided preferences concerning the stay or services provided. The scope of personal data processing may include sensitive data such as dietary preferences or health information, which may only be provided to ensure the highest quality of services rendered. The legal basis for processing this personal data is the administrator's legitimate interest.
  12. If the Guest has consented to the processing of personal data for marketing purposes, the European Boutique Hotel processes personal data to send marketing information and offers about its products and services. The legal basis for processing personal data for marketing purposes is the Guest’s consent.
  13. The European Boutique Hotel shares personal data with the following categories of entities:
    1. companies providing IT support services to the hotel and supplying software;
    2. companies providing hosting services (email box, website);
    3. accounting firms providing accounting services;
    4. law firms providing legal advice and representation in the event of civil law claims.
  14. All entities to whom we entrust personal data processing guarantee the application of appropriate measures for personal data protection and security required by law.
  15. Security.
    We guarantee you the confidentiality of all personal data provided to us. We ensure taking all security measures and personal data protection required by data protection laws. Personal data is collected with due diligence and properly protected against access by unauthorized persons.
     
  16. Personal Data:
    1. collected in connection with initiated email contact for contract fulfillment;
    2. collected in connection with a concluded hotel service contract will be processed for the statute of limitations on tax claims or civil claims by the Hotel or Guest, whichever occurs later;
    3. collected based on consent will be processed for the duration of the consent for marketing purposes;
    4. collected in connection with surveillance will be processed for 30 days from the date of recording and then permanently deleted unless a special circumstance (e.g., an accident) requires storing the surveillance recording for a longer period;
  17. In the case of booking accommodation at the Hotel through a travel agency or booking portal, the categories of personal data provided to the Hotel by these entities may include in particular name and surname, date of stay, email address, phone number, credit card data. Information about the exact source from which the Hotel received the Guest's personal data can be obtained at Reception.
  18. Rights. The GDPR grants you the following potential rights in relation to the processing of your personal data:
    1. the right to access your personal data,
    2. the right to rectify your personal data,
    3. the right to delete your personal data,
    4. the right to restrict the processing of your personal data,
    5. the right to object to the processing of your personal data,
    6. the right to data portability,
    7. the right to lodge a complaint with the supervisory authority,
    8. the right to withdraw consent to the processing of your personal data if you have given such consent.
  19. Consent may be withdrawn at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal. We want to clarify that the aforementioned rights are not absolute and may not apply to all processing activities involving your personal data.
  20. We emphasize that one of the rights indicated above is always available to you – if you believe that your personal data has been processed in violation of data protection regulations, you have the right to lodge a complaint with the supervisory authority (President of the Personal Data Protection Office).